Customer Service

Website Upgrade Information

What's Happening: We are currently in the process of upgrading our online store, Mudshop, to enhance its functionality and user-friendliness :)

Password Reset: As part of the upgrade, it is possible that your current password may no longer be valid. To ensure a smooth transition, please follow these steps:

  1. Visit the Login page.
  2. Click on the "Login" option.
  3. Select "Forgot Password."
  4. Follow the provided instructions to reset your password.

Professional Discount: If you have trouble receiving your Pro discount, please contact us at

Customer Support

Our customer service team is here to assist you with any questions or issues you may encounter during this transition. If you have concerns or need help, please don't hesitate to reach out to us. Here are the ways to contact our support team:

Contact Information:

  • Email:
  • Online Form:
  • Phone: 1-818-729-9420

Feedback: We value your feedback, and your input helps us continue to refine and optimize your shopping experience. Please feel free to share your thoughts and suggestions with us.

Stay Updated: For the latest updates on our upgrade and the launch of the new MUDshop, please sign up for our newsletter and follow us on social media.

We appreciate your understanding and patience during this transition. Our commitment to providing you with an improved shopping experience remains unwavering. We look forward to sharing the revamped Mudshop with you, and we thank you for being a valued member of the MUD community.


The MUD Customer Service Team